Return Policy

anniegogglyn wants you to be fully satisfied and happy with your purchase from us. If you need to return an item, please note that all items must be returned in the condition that they were received—NOT WORN, ALTERED OR WASHED, and with ALL TAGS ATTACHED.
If these conditions above are met, and the item is in perfect re-sellable condition, you can return regular priced merchandise within 14 days from the day you receive the goods for a full refund, exchange or store credit, minus the shipping charges.
WE DO NOT REFUND SHIPPING CHARGES.
EXCHANGES
Exchanged items can only be dispatched after the returned goods have been received and undergone a quality control check. You will be responsible for shipping on all exchanges.
FOOTWEAR
Upon receiving your shoes, check the sizing by trying them on indoors, on a carpeted surface so as not to blemish the soles. We do not accept returns or exchanges on shoes that are scuffed, marked, or worn.
Footwear returns and exchanges must include the original designer shoebox, undamaged and free of postal labels. Footwear returns without the original designer packaging will not be accepted.
FINAL SALE ITEMS
Final Sale items cannot be returned or exchanged. If we receive a returned Final Sale item or items, the package will be returned to you, a customer service representative will notify you via email, and you will not receive a refund.
THE FOLLOWING CATEGORIES ARE FINAL SALE:
CLEARANCE SALE ITEMS
Any item marked down is considered a clearance sale item. All clearance sale items are final sale and cannot be returned or exchanged.

LINGERIE
All lingerie—bras and underwear—are Final Sale and cannot be returned or exchanged.
BEAUTY PRODUCTS
All cosmetics, skin care, and fragrances are final sale and cannot be returned or exchanged, unless the product causes an allergic reaction. If the product causes an allergic reaction, you can return or exchange the product within 30 days of the original purchase date.
SPECIAL ORDERS
All special orders are final sale and cannot be returned or exchanged.

WE DO NOT REFUND SHIPPING CHARGES UNLESS ANNIEGOGGLYN MADE THE MISTAKE OF SENDING YOU THE WRONG ITEM YOU ORDERED. IF YOU ARE SENT THE WRONG ITEM OR AN ITEM IS DEFECTIVE, YOU NEED TO NOTIFY ANNIEGOGGLYN AT 210.930.7770 WITHIN 3 DAYS OF RECEIVING THAT ITEM FOR RETURN INSTRUCTIONS. BOXES MUST BE CHECKED AS SOON AS YOU GET THEM. THANKS!

anniegogglyn will make all decisions on returns.